Frequently Asked Questions
Everything you need to know about Marini SkinSolutions products and services.
Are Marini SkinSolutions products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and designed with high-quality, hypoallergenic ingredients. However, we recommend performing a patch test or consulting with a skincare professional if you have specific allergies.
How long does shipping take and do you offer tracking?
Standard shipping typically takes 3-5 business days within the continental US. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery status.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange, minus shipping costs.
Are your products cruelty-free and vegan?
Marini SkinSolutions is committed to ethical beauty. All of our products are 100% cruelty-free and we never test on animals. Most of our range is also vegan-friendly; please check individual product labels for details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay for eligible orders.
How should I store my skincare products to maintain efficacy?
To preserve the potency of active ingredients, store your products in a cool, dry place away from direct sunlight. Ensure that lids are tightly sealed after every use.